Frequently Asked Questions
Everything you need to know about your Jewelry By RGMNT experience.
What materials are used in your jewelry?
We specialize in premium materials, including 316L stainless steel, 18k gold plating, and genuine sterling silver. Our pieces are designed to be hypoallergenic, water-resistant, and durable for everyday wear.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Does your jewelry tarnish or turn skin green?
No. Our jewelry is crafted with high-quality finishes and vacuum plating technology to ensure it does not oxidize or cause skin discoloration, even with regular exposure to water.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. If you are not completely satisfied with your purchase, you can contact our support team to initiate a return or exchange.
How should I care for my Jewelry By RGMNT pieces?
To maintain the shine of your jewelry, we recommend wiping it with a soft microfiber cloth after wear. Store it in a dry place and avoid direct contact with harsh chemicals or perfumes.
Do you offer a warranty on your products?
Yes, we provide a 1-year warranty on all items covering manufacturing defects. If your jewelry experiences any structural issues, we will replace it free of charge.